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Appointment Making
Sales People need appointments and here at The Resource Centre, we understand that it can be difficult to juggle the time between phone calls, research, networking and selling; this is why we offer a service to simplify the process. We source the leads, qualify the...
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Lead Generation
How many sales teams do you know that regularly speak to inappropriate prospects or spend a lot of time dealing with ‘dead end’ prospects? This is often through no fault of their own, it is simply a void in valuable information. Why not let us do the running? What if every call...
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Market Research
The financial world over the last decade has seen more lumps and bumps than we would care to remember. With every economic downfall and every raise in interest rates, people’s priorities change. What wasn’t important 5 years ago is now at the top of everyone’s lists of...
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Email Shots
Do you use Email Shots to reach you prospects? Do you often receive little or no response? Ever wondered why so many Email Shots fail? There are two reasons: The first is definitely the more important of the two. Are the details correct? The chances are that around 80% of...
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Database Cleaning & Creating
Whether you are just starting out or have been in business for 25 years, there is no doubting that the quality of your data holds the key to your sales growth. Where have you sourced your data from? Is it up to date? Is it relevant to your target market? With our...
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Mystery Shopping
How many of your customers actually take the time to feedback to you? Do you really want to hassle them with questionnaires about service and telephone manner? Are you getting the calls in, but not converting? How can you be sure your people are doing everything that can be...
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Customer Care
We recognise that it takes months to find a customer and seconds to lose one. Let us keep in contact with your customers, update them on any new projects you may have and keep your name in the forefront of their minds – closer to your business! If you are using our...
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Account Management
The initial sale has been made, the invoice has been paid. What next? Can you afford to take your sales person away from their sales tasks to check in with previous or existing customers? Wouldn’t you rather they spent their valuable time bringing in new business? It’s...
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"We'll Generate your Leads"
paving your way to success
About us
Who doesn’t want more time or business?
Here at The Resource Centre we understand that you are busy. Whether you are a successfully established company or a new venture more business would always be good; however it’s finding the time to find that business!
The Resource Centre is based in Hertfordshire and has been generating top quality appointments and leads for clients since 1999. All our staff are fully trained in telemarketing and customer service and have years of experience between them.
How we do it
You know your industry better than anyone and you also know the kind of clients you’d like to attract. We can help you to pinpoint who you want to be speaking to – the types and sizes of organisation, turnover, any particular sectors or industries and geographical locations.
We ask you to tell us everything you can about your business and make sure that your dedicated team is fully trained and briefed. You’re even welcome to put them through their paces if you like!
We will then research all of the potential leads within the remit you give us. We find the right companies and individual within that company to speak to and then pick up the phone!
What we do
The Resource Centre is a B2B Appointment Making and Telemarketing Company who help businesses gain and retain more clients. In fact we have been described as ‘a complete business resource’.
We work with any size company ranging from sole traders to national and international organisations. We recognise that in order to thrive in business it is important to understand and provide a variety of services to ensure our clients are receiving the most cost effective solutions available.
In order to help our clients gain and retain business The Resource Centre offers eight services:
- Appointment Making
- Lead Generation
- Market Research
- Email Shots
- Database Cleaning & Creation
- Mystery Shopping
- Customer Care
- Account Management