FAQ’s


  • Will we be tied into a contract and if so, for how long?
    Each project/campaign needs to be worked for a trial period (usually between one and three months) in order to build up momentum. After that however we work on a monthly rolling contract with either side giving the other a month’s notice in writing.
  • Why should we use The Resource Centre instead of hiring our own staff?
    There are a few reasons why you should use The Resource Centre to generate sales appointments:

    • We are experienced in making quality calls
    • We are highly motivated. Not all days are good and for in-house staff working alone this can often prove demoralising. We support each other and maintain a productive atmosphere
    • The Resource Centre staff work as a team and which means that your account will always be worked.
    • You are only paying for the time worked and not for sickness, holidays, equipment, training etc
  • Some companies promise a certain number of appointments each month. How many appointments can I expect from The Resource Centre each month?
    The Resource Centre never guarantees the number of appointments we can book as a lot depends on your business type and the criteria you wish us to work from. Most appointments tend to need nurturing and can take us a few calls to generate into appointments.

    It is clearly in our interest to generate as much solid business for you as possible and our business has been built and established on rock solid relationships. These are relationships that would not exist without results.
  • What are your prices?
    We offer two price structures; one being a daily rate, which includes everything and the other is payment by results. The latter has a small monthly retainer plus a cost per appointment or lead. The actual cost depends on your requirements and we will be happy to discuss this with you.
  • Do your staff work from home?
    No, all Resource Centre staff are based in our office in Ware so are managed and motivated.

I have worked with the resource centre for fast approaching 10 years now, and during this time I have worked with them on simple appointment generating campaigns for new client introductions, along with one off focused campaigns on particular client sectors. Whatever the brief, I have always been impressed with the commitment and professionalism that I have experienced every time,...

Pexhurst Ltd - Hatfield and London

I have known the Resource Centre for a number of years and highly recommend their services to my clients. Their goal is to provide genuine opportunities for companies to increase their business and I am continually impressed by the excellent service and quality of appointments they secure. It is a pleasure working with a company that takes pride in providing...

Prezent - Edinburgh

We work closely with The Resource Centre in a two-way partnership. Over the years they have opened the doors to some exciting opportunities and we have gained some great clients. As a sales training provider it’s important that our staff create the right impression during the first call and we work together to achieve this. The Resource Centre team is...

Genesis Training & Consultancy - Ware, Hertfordshire

The Resource Centre has performed the most challenging part of our sales process for over a year. Working 1 day a week they have tracked down and called (and recalled) our targets, explained what we do and identified opportunities for our Business Development team to take forward to an initial meeting. We provide target lists via our sales tracking system...

www.bethebrand.com - London

The Resource Centre came highly recommended to us in May 2009 and has generated a large number of quality meetings which, in turn, we have converted into business. I feel that The Resource Centre is an integral part of our business and an extension of our team. Their staff are efficient, friendly and will always 'go that extra mile'. I...

Trustclean Ltd - Doncaster

We have engaged the services of the Resource Centre for a number of years. During this time we have always found their service to be of a high quality generating appointments with potential customers who have expressed a genuine requirement for our services. I have tried a number of lead generation/ appointment setting companies throughout my career within the service...

Birkin Cleaning Services ltd - Welwyn Garden City